All retainers are a non-refundable. Session prices and session dates are locked in upon receiving your retainer fee. If you do not make your retainer, we cannot guarantee your session date.
Clients are given one pass to reschedule for emergency purposes. Should weather cause us to reschedule there is no fee for that.
We have a limited number of sessions open every month, and unfortunately a canceled session isn't something we can fill last-minute. If for any reason I (the photographer) have to cancel a session due to an emergency, I will always offer to either refund your retainer or schedule you on the next available date that works with your schedule! If the session is a particular event, I will do my best to find a replacement photographer for you.